Careers
Excited to join our Team?!
We are as excited as you are! if you think you have what it takes in one of these roles send your CV through Careers@worood.co with a subject of the job title.
System Dispatcher
Job Description:
As a System Dispatcher, you will play a crucial role in the smooth and efficient operation of the back-end processes of a website. Responsibility will be to receive orders and ensure that the order information is accurate and complete before they are ready to be fulfilled.
Responsibilities:
1. Order Management: Receive incoming orders through the website's back-end system and review them for accuracy and completeness.
2. Order Verification: Verify order details such as product selection, quantity, pricing, shipping address, and any special instructions provided by the customer.
3. Documentation: Generate and print order receipts or invoices, ensuring that they include all relevant information such as order number, customer details, itemized products, pricing, and payment information.
4. Communication: Collaborate with various teams, including warehouse personnel, shipping carriers, and customer support, to ensure smooth order fulfillment and timely delivery.
5. Inventory Management: Monitor inventory levels and coordinate with the inventory team to ensure that products are available for shipment.
6. Problem Resolution: Address any discrepancies or issues with orders, such as damaged products, incorrect shipments, or missing items, by coordinating with the relevant teams to resolve them promptly.
7. Data Management: Maintain accurate and up-to-date records of order status, tracking numbers, and customer interactions in the back-end system or any other designated software.
8. Process Improvement: Identify areas for process optimization and suggest improvements to enhance the efficiency and effectiveness of order fulfillment operations.
Requirements:
1. Experience: Prior experience in a similar role, such as order processing, dispatching, or logistics coordination, is highly desirable.
2. Attention to Detail
3. Ability to multitask, prioritize tasks, and manage time effectively to ensure timely order processing.
4. Communication Skills: Excellent written and verbal communication skills to interact with various teams and provide updates on order status.
5. Problem-Solving: Strong problem-solving skills to address any order-related issues and find prompt and satisfactory resolutions.
6. Team Player: Ability to work collaboratively with cross-functional teams and contribute to a positive work environment.
Social media moderators
Job duties:
-Replying to messages and comments through different social media platforms
-Following up with customers & shipping companies.
Job requirements:
FULL TIME
- 1-3 years experience
-Must be a graduate
-Based in Cairo
-Excellent English and Arabic Languages
-Interactive &engaging with customers.
-Committed and hard working
-Familiar with Excel
-Ready to work from office /Remotely
Customer Service Agent
Job Duties:
-Following up with customers and Shipping companies through phone calls.
-Identifying customer needs.
-Answering to customer inquiries &complains.
-Providing correct products Information and maintaining customer interaction records.
Job requirements:
Full Time Job
-Must be a graduate
-Office Based (Cairo,Egypt)
-Advanced English and Arabic Languages (writing/speaking)
-Excellent communication Skills
-Highly motivated and good team player.
-Problem solving Skills.
-Microsoft office skills.
Textile designer
Job duties:
creative full time textile designer
Able to design creative designs from scratch that aligns with Worood identity and vision.
Job requirements:
-Minimum 3 years experience in textile designing in fashion field
-Fashion forward and up to date to latest fashion trends
-Passionate to create designs from scratch that aligns with Worood identity and vision.
Social media content creator
Design and plan all social media content and campaigns. plan a full monthly schedule
Job requirments
FULL TIME
-Minimum 2 years experience
-Skilled in creating with photoshop and other Adobe suite programs.
-Able to create full creative social media campaigns that align with the Worood vision and feature the product quality.
-Able to create interactive content and creative reels
"Female orders’ packing and quality specialist
Job Responsibilities:
1- Ensure accurate and efficient packing of orders according to customer requirements and company standards.
2- Conduct quality checks on packed orders and final products to ensure they meet customer specifications and company quality standards.
3-Identify and resolve any packing or quality issues that may arise, including damaged items or incorrect packaging.
4-Collaborate with other departments, such as shipping and customer service, to address any order-related concerns.
Job Requirements:
1-Strong attention to detail and accuracy in packing orders.
2- Excellent organizational and time management skills.
3- Ability to work in a fast-paced and deadline-driven environment.
5- Good communication and teamwork skills.
- Job Type: Full-time
- Fixed Hours
- Office Based ( New cairo )
- Opportunity to learn and grow in a healthy environment
If you think you have what it takes in one of these roles send your CV through careers@worood.co with a subject of the job title.
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