Shipping policy

Last updated: 1st of July 2025

At WOROOD, we take pride in delivering elegant pieces with exceptional care and efficiency. Each order is thoughtfully prepared to reflect the sophistication and timeless beauty that defines our brand.

• All orders are processed within 7 business days (excluding weekends and official holidays).

• During collection launches or periods of high demand, processing may require additional time.

• Same-Day Delivery: Available in select areas. Please check availability and cut-off times at checkout.

• Standard Delivery: Delivered within 7 business days, depending on your location.

• Calculated automatically at checkout based on your delivery location.

• Additional fees apply for same-day delivery (visible at checkout if eligible).

Every piece is carefully:

• Wrapped in parchment paper

• Placed in our signature branded box

• Finished with a ribbon seal

Optional Gift Packaging:

Available at checkout for an additional fee, includes:

• A luxury paper bag

• A blank card for a personal message

Ideal for gifting or special occasions.

Once your order has shipped, you will receive a confirmation email with a tracking number.

You can monitor your shipment through your WOROOD account or directly via the courier’s website.

Package Handling and policy 

To ensure product integrity and hygiene, all packages are securely sealed and not eligible for opening upon delivery.

To cancel an order that hasn’t been fulfilled yet, please contact us at support@worood.co within 24 hours of placing your order.

If your order arrives damaged, we’re here to help.

Please email support@worood.co within 24 hours of delivery with the following:

• Your order number

• A copy of your invoice

• Clear photos of the damaged item

Our customer care team will investigate and respond promptly.