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At WOROOD, we take pride in delivering elegant pieces with exceptional care and efficiency. Each order is thoughtfully prepared to reflect the sophistication and timeless beauty that defines our brand.
Every piece is carefully:
Optional Gift Packaging:
Ideal for gifting or special occasions.
Once your order has shipped, you will receive a confirmation email with a tracking number.
You can monitor your shipment through your WOROOD account or directly via the courier’s website.
To ensure product integrity and hygiene, all packages are securely sealed and not eligible for opening upon delivery.
To cancel an order that hasn’t been fulfilled yet, please contact us at support@worood.co within 24 hours of placing your order.
If your order arrives damaged, we’re here to help.
Please email support@worood.co within 24 hours of delivery with the following:
Our customer care team will investigate and respond promptly.
We strive to ensure every piece meets your expectations. However, due to hygiene considerations, returns and exchanges are only accepted in cases of manufacturing defects.
You may request a return within 2 days of receiving your order, provided the item is:
1-Email us at support@worood.co with:
2. Once received, our quality control team will inspect the piece. This process may take up to 14 days.
3. If the return is approved, we will contact you to choose between:
If you have any questions, our team is available at support@worood.co
Thank you for choosing WOROOD — where every piece tells a story of craftsmanship, elegance, and care.