Privacy Policy

WOROOD Privacy Policy

At WOROOD, we value your privacy and are committed to protecting your personal information. We collect customer data such as name, phone number, email address, and shipping address only for the purpose of processing orders, delivering products, improving our services, and providing customer support.

Your personal information will not be shared, sold, or disclosed to any third party except when necessary to complete your order fulfillment process, including shipping and payment providers, or when required by law.

By using our website, you agree to the collection and use of information in accordance with this policy.

Refund & Exchange Policy

We strive to ensure every piece meets your expectations. However, due to hygiene considerations, returns and exchanges are only accepted in cases of manufacturing defects.

Return Eligibility (Defective Items Only)

You may request a return within 2 days of receiving your order, provided the item is:

* Unused and unwashed

* In its original condition with all tags attached

* Returned in the original WOROOD packaging

WOROOD reserves the right to refuse refund or exchange requests that do not meet the above conditions.

Shipping / Service Duration Policy

Order Processing

* All orders are processed within 7 business days (excluding weekends and official holidays).

* During collection launches or periods of high demand, processing may require additional time.

Terms & Conditions

By accessing and using the WOROOD website and placing an order, you agree to the following terms:

* All prices and product information are subject to change without prior notice.

* Product colors may slightly vary due to screen settings and photography lighting.

* WOROOD reserves the right to update policies, refuse, or cancel any order containing incorrect or incomplete information.

* Customers are responsible for providing accurate shipping and contact details.

Contact Us

For inquiries, please contact us through:

* Email: care@worood.co

Business Address

Industrial Area, New Cairo, Cairo, Egypt.