Shipping And Return Policy

Every WOROOD piece is quality-checked with care before it reaches you. As our ready-to-wear and scarves each call for their own standards of handling, we've detailed our return conditions by category below — please find the section that applies to your order.

Standard Returns

To be eligible for a return, the item must be:

• Unused, unworn, and unwashed, free of odors, stains, makeup, or perfume.

• In its original condition with all tags attached.

• Returned in its original WOROOD packaging, with any included accessories.

Important Note: Any products showing signs of wear, washing, alteration, or damage will not be eligible for a return.

Ready-to-Wear

Return window: 14 days from delivery.

Scarves & Accessories

Eligible for return only in case of a manufacturing defect.

Manufacturing Defects

If you receive an item with a manufacturing defect, please contact us at care@worood.co.

All reported items undergo a quality inspection by our team upon return.

Defects resulting from incorrect washing, ironing, improper storage, or normal wear and tear will not be classified as manufacturing defects. If an item is deemed ineligible after inspection, our support team will notify you and arrange to ship the item back to you.

Please ensure that your item remains in its original condition until your return has been approved and the return process has been completed.

Our aim is to make every WOROOD experience seamless while maintaining the quality, hygiene, and standards our customers expect from us.