At WOROOD, we take pride in delivering elegant pieces with exceptional care and efficiency. Each order is thoughtfully prepared to reflect the sophistication and timeless beauty that defines our brand.


Shipping & Delivery


Order Processing
• All orders are processed within 7 business days (excluding weekends and official holidays).
• During collection launches or periods of high demand, processing may require additional time.

Shipping Methods
• Same-Day Delivery: Available in select areas. Please check availability and cut-off times at checkout.
• Standard Delivery: Delivered within 7 business days, depending on your location.

Shipping Fees
• Calculated automatically at checkout based on your delivery location.
• Free standard shipping on orders over 2,900 EGP.
• Additional fees apply for same-day delivery (visible at checkout if eligible).


Packaging Options

Every piece is carefully:
• Wrapped in parchment paper
• Placed in our signature branded box
• Finished with a ribbon seal

Optional Gift Packaging:
Available at checkout for an additional fee, includes:
• A luxury paper bag
• A blank card for a personal message

Ideal for gifting or special occasions.



Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number.
You can monitor your shipment through your WOROOD account or directly via the courier’s website.

 

Package Handling and policy

To ensure product integrity and hygiene, all packages are securely sealed and not eligible for opening upon delivery.


Order Cancellation

To cancel an order that hasn’t been fulfilled yet, please contact us at support@worood.co within 24 hours of placing your order.